Boring stuff
Privacy policy
We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use and protect it when you visit the site or contact us. The site is not directed at children, and we don't knowingly collect children's data.
01 — Who we are
JMWEB ("we", "us", "our") is the data controller for your personal data. Contact: hola@jmwebsoluciones.com. This policy supplements any other notice we may give you; please read it alongside any service-specific information.
02 — What data we collect
Identity: first and last name. Contact: email, phone. Technical: IP, browser, site usage. Aggregated: non-identifying statistics or demographics unless combined with personal data. We do NOT collect: special categories, criminal records or children's data. If you don't give us the information we need to deliver a service, we may not be able to complete it.
03 — How we collect your data
Direct interactions: contact form, quote requests, email or phone. Automatic technologies: cookies, server logs.
04 — How we use your data
Only when there's a legal basis: 1. Performance of a contract — when we need your data to deliver what you've asked for. 2. Legitimate interest — to operate safely and efficiently, without overriding your rights. 3. Consent — when required (e.g. optional marketing). We do NOT use your data for: automated decision-making, profiling or selling to third parties.
05 — Purposes
• Respond to enquiries • Build quotes • Communicate project progress • Manage our relationship with you • Improve the website (analytics)
06 — Cookies
We use cookies to improve the experience and analyse traffic. You can block them from your browser settings (some features may stop working). Types: strictly necessary, analytics, functionality and targeting. Third parties may also set cookies we don't control. Most expire within 90 days.
07 — Sharing your data
We may share your data with: • Internal collaborators (contractors or freelancers assigned to a project) • External parties: legal/accounting advisers, authorities where required by law, hosting/analytics providers, potential buyers in case of sale/merger. All must handle your data securely and lawfully.
08 — International transfers
We don't intentionally transfer your data outside the EEA. If it becomes necessary, we apply the appropriate GDPR safeguards.
09 — Security
We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss or destruction. Only those who need access to deliver the service have it.
10 — Retention
We keep your data only as long as necessary for the described purposes or to comply with the law.
11 — Your rights
You can: access your data, rectify it, delete it, object to processing, request limitation or portability, and withdraw your consent where applicable. Write to hola@jmwebsoluciones.com to exercise them.
12 — Changes
This policy may be updated. Substantial changes will be announced on this page.